OUR   BLOG

Brad Caton, Invictus Founder and CEO • September 20, 2018

Share this article

As a leading snow management company, Invictus is proud to be the first and only Pacific Northwest company that is ISO9001/SN9001 certified. Why does that matter? Glad you asked!

Yellow loader, Invictus Snowfighters, shoveling snow. Logos: ASCA, ISO 9001:2015.
  • ISO is an independent, non-governmental international organization with a membership of 161 national standards bodies. The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best-known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to. It can be used by any organization, regardless of its field of activity. In fact, there are over one million companies and organizations, including Invictus, in over 170 countries certified to ISO 9001. Basically, what this means for the customer is that by working with an ISO-certified company, like Invictus, they know they’re working with a company that cares about them and is constantly bettering itself to provide the best service to them.
  • SN9001 was created by the Accredited Snow Contractors Association (ASCA), as a quality management system specifically for the professional snow and ice management industry. SN 9001 – a system exclusive to professional snow contractors – works in conjunction with the existing ISO 9001. This program is based on ISO 9001 with additional requirements based on the industry the Industry Standards. Contractors earn ISO9001/SN9001 certification through an independent, third-party audit that focuses on processes and procedures that adhere to service quality, as well as the implementation of the Industry Standards for the professional snow and ice management industry.
  • As soon as I learned about the ISO9001/SN9001 certification I made sure Invictus became certified. This certification holds us to a higher standard and provides an extra layer of comfort for our customers, who know that by working with Invictus they are working with the best.

I founded this company in 1998 and over the years have stayed true to the company’s original vision of providing the best possible service to our customers. I built Invictus from a snow management company in Vancouver to a leading snow removal and ice management company that services shopping centers and commercial properties across the Pacific Northwest, including Seattle and Portland , to provide more quality services to more customers. Obtaining the ISO9001/SN9001 certification for Invictus was a no-brainer for me. I want to do everything I can to ensure that I am providing my customers with the best possible service, and I want my customers to know they are in good hands with Invictus.

Recent Posts

By Brad Caton, Invictus Founder and CEO November 12, 2018
The temperatures are quickly dropping, and you know what that means – snow is just around the corner. If you haven’t already hired a snow removal and ice management company, the time to do so is right now, as most companies already have their customer contracts in place by this time. Finding the best snow […] The post What to Look for When Choosing a Snow Removal Company This Winter appeared first on Welcome to Invictus Professional Snowfighters.
Snowy road, showing tire tracks and slush in a winter landscape.
By Brad Caton, Invictus Founder and CEO November 10, 2018
Until recently, we really only had two options when it came to de-icing and anti-icing our properties in the winter – rock salt or ice melt. Rock salt is the better of the two for removing existing ice (de-icer), while ice melt does a better job of preventing ice from forming (anti-icer). Rock salt has […] The post Why You Should Use Liquid Ice Melts Over Salt This Winter appeared first on Welcome to Invictus Professional Snowfighters.
By Brad Caton, Invictus Founder and CEO September 20, 2018
If you’re a business owner, snow doesn’t just bring the threat of lost business from people staying off the roads, it also brings the threat of injury. According to the Bureau of Labor Statistics, slips, trips and falls accounted for 800 workplace fatalities in 2015. Of course, these types of accidents can happen year-round, but […] The post Workplace Injuries Are On The Rise, But Invictus Can Help appeared first on Welcome to Invictus Professional Snowfighters.
Brick university building with snow, clock tower, and glass entrance.
By Brad Caton, Invictus Founder and CEO September 20, 2018
Slips, trips and falls are one of the most common workplace injuries, and they cause a considerable financial burden. Workers’ compensation and medical costs associated with occupational fall incidents have been estimated at $70 billion annually in the United Sates. Based on data from the Bureau of Labor Statistics, 261,930 private industry and state and […] The post Slips, Trips and Falls in the Workplace and How to Prevent Them appeared first on Welcome to Invictus Professional Snowfighters.